Terms and Conditions for AskATherapist.co.ke
Last Updated: 1st March 2025
Welcome to AskATherapist.co.ke (“Platform”), a service that connects individuals seeking therapy with professional therapists who have registered on our platform. By using our website and services, you agree to these Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
By accessing or using AskATherapist.co.ke, you agree to be bound by these Terms and Conditions, our Privacy Policy, and any other legal notices published by us. If you do not agree, please do not use our services.
2. Services Provided
- We provide a directory of therapists who have registered on our platform.
- Users can browse therapist profiles and connect with professionals for therapy sessions.
- We do not provide therapy services ourselves; we are solely a facilitator of connections between users and therapists.
3. User Responsibilities
- For Individuals Seeking Therapy:
- You acknowledge that we do not verify the credentials, qualifications, or licenses of therapists listed on the platform. It is your responsibility to conduct your own due diligence.
- You agree to communicate respectfully and professionally with therapists.
- You understand that we do not guarantee the effectiveness or suitability of any therapist.
- For Therapists:
- You must provide accurate, truthful, and updated information regarding your qualifications, licensing, and professional details.
- You acknowledge that we may conduct verification checks but are not obligated to do so.
- You are responsible for compliance with all legal and ethical requirements in your jurisdiction.
4. Payment and Fees
- Listing on the platform is free but may be subject to change in the future.
- Payment for therapy services is handled directly between the therapist and the client; we are not responsible for payment disputes.
5. Disclaimers
- AskATherapist.co.ke does not endorse, recommend, or guarantee any therapist or therapy service.
- We are not liable for any issues arising from interactions, communications, or therapy sessions between users and therapists.
- We do not provide emergency or crisis mental health services. If you are in distress, please contact a crisis hotline or emergency service in your area.
6. Limitation of Liability
- We shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the platform.
- Our liability is limited to the amount you paid us (if any) for using our services.
7. Termination
We reserve the right to suspend or terminate your access to our platform at any time for violations of these Terms and Conditions or for any other reason at our discretion.
8. Modifications
We may update these Terms and Conditions from time to time. Any changes will be effective upon posting on our platform. Your continued use of our services constitutes acceptance of the updated terms.
9. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Kenya. Any disputes shall be resolved in the courts of Kenya.